Common purchase queries answered
Orders and Shipping
Most orders arrive within 2–5 business days. We ship via UPS, FedEx, or Postal Service, depending on your location and order size.
You will receive a tracking number once your order ships so you can monitor its progress every step of the way.
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If you need to update your shipping address, please contact our customer support team immediately. Provide your order number and the correct address so we can make the necessary changes before your order ships.
If your order has already been processed or shipped, we’ll guide you on the next steps, such as redirecting the package or arranging a return and reshipment. Acting quickly helps ensure your fragrance arrives safely at the right address.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your package in real time through the carrier’s website.
We ship orders using UPS, FedEx, or USPS, depending on your location, so you’ll be able to see updates on its progress until it arrives at your doorstep. Tracking allows you to know exactly when to expect your fragrances, giving you peace of mind every step of the way.
No, we do not store your credit card information on our servers. All payment transactions are processed securely through industry standard encryption, ensuring your financial information remains private and protected.
Your data is used only for processing your current order, and we never share or sell your payment details to third parties. You can shop with confidence knowing your information is safe with us.
Sales tax is applied based on the shipping address of your order, in accordance with local and state regulations.
If your order ships to a location where sales tax is required, the tax will be calculated and added automatically during checkout. Orders shipped to tax-exempt locations will not include sales tax.
This ensures compliance with local laws while keeping your checkout process smooth and transparent.
Most orders are shipped together in a single package for your convenience, making it easier to track and receive all your items at once. This not only simplifies the delivery process but also ensures that your fragrances arrive safely and in perfect condition.
Returns and Exchanges
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If you received an incorrect item in your order, please contact our customer support team immediately with your order number and a description of the issue.
We will guide you through the return process and ensure that the correct item is sent to you as quickly as possible. Please keep the item in its original packaging until the replacement is shipped.
In the unlikely event that your order or any part of it arrives damaged, please contact us immediately via email. We will notify the carrier and file a damage claim on your behalf.
Please keep all packaging materials for at least five business days after notifying us. Once the claim is processed, a replacement item will be sent to you promptly.
If you’ve received authorization to return an item, please send it to the address provided in your return instructions, making sure to include your order number with the package.
Return Address:
Order # (Include your order number)
5 Plant Avenue
Hauppauge, NY 11788
Be sure to keep the item in its original packaging and include all accessories or documentation. This ensures a smooth inspection and prompt processing of your refund or replacement.
We’re here to help with any questions or concerns about your order, products, or shopping experience. You can reach our customer support team through our email
- Email: Avanishadotcom Send us a message anytime, and we’ll respond as quickly as possible
If you accidentally entered the wrong shipping address, please contact our customer support team immediately with your order number and the correct address.
If the order has not yet shipped, we can update the address for you. If it has already been processed or shipped, we will guide you on the next steps, such as redirecting the package or arranging a return and reshipment. Acting quickly helps ensure your fragrance arrives safely at the correct destination.
To ensure a smooth and efficient shopping experience, our system is automated, and orders cannot be canceled once they are placed.
If a cancel option appears next to your order in your order history, you may cancel it at that time. Otherwise, please note that orders will be processed promptly and cannot be modified or stopped once submitted.